Who you will meet on arrival

When you arrive at the Hospital the first person you will meet is a member of the reception staff. They will direct you to the Assessment Centre were you will be met by the Admissions Officer or the Clinical Nurse Manager between 9am and 5pm Monday to Friday and 9am – 1pm on Saturday’s.

If you arrive outside of these hours you will be met by a member of the Nursing staff or receptionist, who will notify the admitting doctor of your arrival.

There may be a short wait if there are others waiting for assessment / Admission or during lunch but the Hospital will try to keep the waiting period to a minimum.

The Admission Office will complete the necessary admission forms with you and a member of the Nursing team will carry out a short physical examination. You will then be accompanied to the ward by a member of the nursing staff where you will be given a chance to settle in.

A member of the nursing staff and the admitting doctor / registrar will talk to you about your illness. As part of this assessment the admitting doctor will ask you some questions related to your personal / family situation, your work (if applicable) and social background as well as questions about your symptoms and how you have been feeling.